Store settings reference

Open Online Stores > Stores and click the store. This page explains every field, tab by tab. Fields that only exist for Shopify stores are marked Shopify.

Header and buttons

Button	What it does
Authorize in Shopify	Only with Install link: opens Shopify to approve the app.
Test Connection	Gets a token, reads the shop, locations and Markets, sets Connected.
Set Up Webhooks	Creates the webhook subscriptions in Shopify. See Webhooks.
Sync...	Bulk operations in the background. See Sync With Store.
Check Orders Now	Queues the order check at once instead of waiting for the next 15 minutes.
Send All Stock	Sends the quantity of every linked product to Shopify.
Use in This Database	Only in a copy of the database. See Test copies.

The smart buttons show the store's Orders, Products, Customers, Pending Jobs, Log and, when payouts are on, Payouts.

Connection tab

Only Online Stores administrators see this tab.

Field	Default	What it does
Shop Address Shopify		The .myshopify.com address. Odoo cleans what you paste (removes https:// and paths, adds .myshopify.com to a bare name).
Connect With Shopify	App in my Shopify organization	How Odoo gets its access token. See Connect the store.
Client ID Shopify		Needed unless you connect with an access token.
Client Secret Shopify		Always needed. Also checks webhook signatures.
Access Token Shopify		Only shown with Admin API access token.
API Version Shopify	2026-10	API version of every request.
Shop Name, Shopify Plan Shopify		Read by Test Connection.

Webhooks group

Field	Default	What it does
Status	Not set up	N active after Set Up Webhooks.
Import New Products Instantly Shopify	Off	Also subscribe to new products: a product created in Shopify is imported about 30 seconds later. Click Set Up Webhooks again after changing it.
Remove Webhooks		Deletes the subscriptions Odoo created for this store.

Orders tab

The Orders tab of a store decides how Shopify orders become Odoo sales orders. Open it from Online Stores > Stores, click the store, then the Orders tab.

Import

Field	Default	What it does
Import Orders Automatically	On	Every 15 minutes Odoo asks Shopify for orders created or changed since the last check. This is the safety net next to webhooks: orders placed while Odoo was offline or while a webhook failed still arrive.
Import Orders From	The moment the store was created	The scheduled check never goes further back than this date. Set it before the first check if you want older orders; leave it if you only want new orders.
Last Order Check	Empty	Read only. When the scheduled check last ran. The next check starts from here (minus two minutes, so nothing on the edge is missed). Empty means the next check starts from Import Orders From.
Order Prefix	SH-	Added in front of the Shopify order number to build the Odoo order reference, for example SH-1001. The plain store number is also kept in Customer Reference and Store Order Number. Change it before the first import: existing orders keep their names.
Order Warehouse	The first warehouse of the company	Imported orders are delivered from this warehouse.
Pricelist	Empty	The pricelist of imported orders, and the regular prices sent to the store (see prices). When an order comes in another currency, Odoo uses a pricelist in that currency instead (see below).

Orders in another currency

When an order's currency differs from the store Pricelist, Odoo takes the first pricelist of the company in that currency. If there is none, Odoo creates one named after the store and the currency (for example Northwind Store CAD) and activates the currency if needed. If the currency does not exist in Odoo at all, the order stops with Currency XXX does not exist in Odoo.

Sales

Field	Default	What it does
Sales Team	Empty	Sales team of imported orders.
Salesperson	Empty	Salesperson of imported orders. Empty: the salesperson of the customer, if the customer has one, otherwise none. The background jobs never set themselves as salesperson.
Payment Term	Empty	Payment term of imported orders. A payment term on the payment method wins over this one.
Fiscal Position	Empty	Optional. Empty: Odoo picks one from the customer address, as for any sales order.
Default Payment Journal	Empty	Given to every payment method Odoo sees for the first time in an order, and Register Payment When Paid is switched on for it when a journal is set. Change it per method later in Configuration > Payment Methods.

Taxes and Extra Lines

Field	Default	What it does
Tax Mode	Use the taxes charged by the store	Use the taxes charged by the store: every line gets the Odoo tax mapped to the tax Shopify charged. Use the Odoo product taxes: lines get the taxes of the Odoo product and fiscal position, as in a manual quotation. See taxes.
Create Missing Taxes	On	Only with store taxes. When no Odoo tax matches a store tax, Odoo creates one. Off: the order waits in the queue until you map the tax.
Shipping Product	Shipping (online store) CB-SHIP	Product of shipping lines, unless the shipping method has its own product.
Discount Product	Discount (online store) CB-DISC	Product of the discount lines.
Fee Product	Fee (online store) CB-FEE	Product of extra fee lines, for platforms that send fees.

Status Changes

Field	Default	What it does
Cancel Orders Cancelled in the Store	On	An order cancelled in Shopify is cancelled in Odoo, unless it is already delivered or invoiced.
Cancel in the Store When Cancelled in Odoo	On	Cancelling an imported order in Odoo cancels it in Shopify.
Send Deliveries to the Store	On	When the delivery of an imported order is validated in Odoo, the delivery (with tracking number) is sent to Shopify.
Send Tracking Note to the Customer	On	Shown when the field above is on. Shopify tells the customer about the shipment.
Import Refunds as Credit Notes	On	Refunds made in Shopify become credit notes in Odoo.
Send Credit Notes to the Store as Refunds	On	Posting a credit note for an imported order creates a refund in Shopify.

tip

What Odoo does after an order is imported (confirm, deliver, invoice, register the payment) is not on this tab. It is set per payment method in Configuration > Payment Methods.

Shopify fields on the Orders tab

Field	Default	What it does
Confirm Unpaid Orders Shopify	On	Under Import Orders From. Orders whose payment is pending in Shopify (cash on delivery, bank deposit, other manual payments) are confirmed in Odoo, so the warehouse can ship them. Off: they stay quotations until Shopify marks them paid. See Order status.
Refund the Payment When Cancelling Shopify	Off	Under Cancel in the Store When Cancelled in Odoo. When Odoo cancels the order in Shopify, Shopify also refunds the payment to the original payment method. Off: the order is cancelled without a refund.
Refund the Money Through Shopify Shopify	Off	Under Send Credit Notes to the Store as Refunds. On: the Shopify refund moves the money back through the original payment. Off: Shopify only records which items were refunded. See Refunds.
Restock Refunded Items in Shopify Shopify	Off	Refunded items are put back in Shopify stock (restock type Return). Off: no restock in Shopify. Odoo stock is not changed by this setting.

Products tab

The Products tab decides how Shopify products are matched with, and created as, Odoo products.

Matching

Field	Default	What it does
Match Products By	Internal Reference, then Barcode = SKU	Internal Reference = SKU: a store product matches the Odoo product whose Internal Reference equals its SKU. Internal Reference, then Barcode = SKU: when no internal reference matches, Odoo also tries the Barcode.
Import Unknown Products With Orders	On	When an order contains a product that is not linked yet and no SKU matches, Odoo imports that product from Shopify first, then the order. Off: the order waits in the queue with Products not found in Odoo.
Category for New Products	Empty	Product category of products created by an import. A store category mapped to an Odoo category wins (Catalog > Store Categories). Empty: Odoo's default category.
Import Images	On	Downloads the main image (and variant images) of products Odoo creates, and of linked products that have no image yet. Images over 10 MB or files that are not images are skipped.

Prices

Field	Default	What it does
Send Prices Automatically	Off	Every hour, Odoo sends prices that changed. Off: prices are sent only when you ask.
Sale Price Pricelist	Empty	Optional. When this pricelist gives a lower price than the store Pricelist, the lower price is sent as the sale price.

The regular price comes from the Pricelist on the Orders tab, or the product's Sales Price when no pricelist is set.

Shopify fields on the Products tab

Field	Default	What it does
Product Images Shopify	Odoo uploads them to Shopify	How the main image and variant images of products sent from Odoo reach Shopify. Odoo uploads them to Shopify: Odoo uploads the file itself (works when Odoo is not public). Shopify downloads them from Odoo: Shopify fetches a signed link (Odoo must be reachable from the internet). Do not send images.
Status of New Products Shopify	Draft	Status of a product created in Shopify from Odoo when you send it as Draft. Choose Active to publish new products directly. Sending with Published always makes the product Active. See Send products.

Stock tab

The Stock tab decides which quantity Shopify shows for each linked product.

Field	Default	What it does
Send Stock Automatically	On	Odoo sends stock when it moves in Odoo (about a minute after the move), and every hour as a safety net.
Stock Source	Free to use (on hand minus reserved)	Free to use: on hand minus what is already reserved for other deliveries. On hand: everything in stock. Forecasted: on hand plus incoming minus outgoing.
Stock From Warehouses	Empty	The quantity is the sum of these warehouses. Empty: the Order Warehouse only.
Stock Buffer	Send the full quantity	Keep back a fixed quantity or Send a percentage, to avoid overselling the last items.
Buffer Value	0	The quantity to keep back, or the percentage to send. Cannot be negative.

Quantities are rounded down to whole units and never go below zero.

Shopify locations

Below the stock fields, the Shopify locations list shows every active location read from Shopify, with Fulfills Online Orders, Stock From Warehouses, Send Stock and Active. Read Locations and Markets Again reads them again. How quantities go to each location is explained in Locations.

Markets tab Shopify

Column	What it does
Name, Status, Currency	Read from Shopify.
Shopify Price List	The price list of the market's catalog. Empty: the market has no catalog with a price list, so Odoo cannot send fixed prices to it.
Odoo Pricelist	The prices sent to this market. Must be in the market currency. Empty: Shopify keeps converting your store price.
Compare-at Pricelist	Optional. When it gives a higher price, that price is sent as compare-at (crossed out).
Send Prices	Switch off to stop sending to this market.
Last Sent	When prices were last sent.

Send Market Prices Now sends all linked products to every market with a pricelist. See Markets.

Payouts tab Shopify

Field	Default	What it does
Import Shopify Payments Payouts	Off	Import paid payouts once a day and on demand.
Payout Journal		Required when imports are on. Journal of the payout entries, usually the bank journal the payouts reach.
Fees Account		Required when imports are on. Expense account for Shopify Payments fees.
Payments Clearing Account	Empty	Optional. Where order payments wait for the payout. Empty: the account of each order's own payment.
Last Payout Check		Read only. The next import reads payouts issued on or after this date. Odoo sets it two days before the last run, so a payout that Shopify marks paid late is not missed.

Import Payouts Now queues the import at once. See Payouts.